Important Notice: This Privacy Policy applies to all services offered through the BD9 Bradford platform. By using the platform, you agree to this Policy.
1
Introduction & Scope
BD9 Bradford ("we", "us", "platform") outlines in this Privacy Policy how we collect, process, and store personal information belonging to users ("you", "your").
This Privacy Policy applies to the bd9bradford.biz website, mobile application, and any associated BD9 Bradford services. By using our platform, you acknowledge that you have read and agreed to this Policy.
- This policy is developed in compliance with applicable data protection laws in Bangladesh.
- We always uphold the principle of transparency and remain honest with our users.
- If this policy changes, notice will be provided via email or on the site.
2
What Information We Collect
BD9 Bradford collects information through several methods. Full details are provided below:
a) Information Provided Directly
- Name, date of birth, and gender
- Mobile number and email address
- National ID Number (for KYC verification)
- Payment details (Mobile Pay/Nagad number, etc.)
- Messages and complaints submitted to support
b) Automatically Collected Information
| Data Type |
Purpose |
| IP Address | Security & Location Verification |
| Device Information | Ensuring service consistency |
| Browser Type | Improving User Experience |
| Login Time & History | Account Security |
| Gaming Activity | Service Quality Analysis |
| Transaction History | Financial Security & Auditing |
Note: We only collect information that is strictly necessary. No unnecessary personal data is requested.
3
Purpose of Data Use
BD9 Bradford uses collected data solely for the following purposes:
- Account Management: Registration verification, login security, and profile management.
- Transaction Processing: Accurate management of deposits, withdrawals, and bonuses.
- Customer Support: Fast resolution of your questions and complaints.
- Security & Fraud Prevention: Detecting and blocking suspicious activity.
- Service Improvement: Analyzing user experience and improving the platform.
- Legal Obligation: Meeting regulatory requirements.
- Promotional Communications: Promotional and bonus information is sent only with your consent.
4
Data Sharing Policy
BD9 Bradford does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:
- Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
- Legal Obligation: Information may be disclosed under a court order or government directive.
- Security Partners: Limited data sharing with fraud detection services.
- Business Transfers: Advance notice will be provided in the event of a merger or acquisition.
Our Commitment: BD9 Bradford never sells or shares your data for marketing or advertising purposes. That is a core principle we stand by.
5
Data Protection Measures
BD9 Bradford follows industry-leading standards to protect your data. The key components of our security framework include:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
- AES-256 Storage Encryption: All stored sensitive data is protected with high-level encryption.
- Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
- Firewall & DDoS Protection: Unauthorized access is blocked at the server level.
- Regular Security Audits: Vulnerability testing and remediation by third parties.
- Staff Training: All BD9 Bradford staff receive training in data protection.
In the Event of a Data Breach: In the event of a data breach, affected users will be notified within 72 hours.
6
Cookie Policy
The BD9 Bradford website uses cookies — small text files stored in your browser.
| Cookie Type |
Purpose |
Can it be disabled? |
| Essential Cookies | Login sessions, security | No |
| Functional Cookies | Remembering language preferences and settings | Yes |
| Analytics Cookies | Usage Statistics | Yes |
| Marketing Cookies | Showing relevant offers | Yes |
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
7
Your Rights
As a BD9 Bradford user, you have the following rights over your own data:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to correct any inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data under certain conditions.
- Right to Restrict Processing: The right to request restricted use of your data in certain cases.
- Marketing Opt-Out: The right to opt out of promotional communications.
- Right to Complain: The right to file a complaint regarding our Privacy Policy.
To exercise these rights support@bd9bradford.bizEmail us at. We will respond within 30 days.
8
Data Retention Period
- Data from active accounts is retained for as long as the account remains open.
- Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
- Transaction records are retained for a specified period in accordance with financial regulatory requirements.
- Once marketing consent is withdrawn, the relevant data is promptly deleted.
- Backup data is deleted within 90 days.
9
Minor Protection
BD9 Bradford is intended for users aged 18 and above only. We take special care to protect the privacy of minors.
- Age is verified at the point of registration. Providing false information will result in account closure.
- If we discover that data has been collected from a minor, it will be deleted immediately.
- If you believe a minor is using this platform, please notify us immediately.
10
Policy Change Notifications
- BD9 Bradford may update this Privacy Policy at any time.
- For significant changes, notice will be sent to your registered email address or posted on the platform.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- The date of each update will be noted at the top of this page.
Current Version: This Privacy Policy was last updated in January 2026.
11
Contact Us
For any privacy-related questions, requests, or complaints, please get in touch with us:
Email
support@bd9bradford.biz
Response Time
Up to 30 business days
For more information, visit our Terms & Conditions and Responsible Gaming View page.